Privacy Policy

Updated on 6 October 2026

Design Vidya (“Design Vidya”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information of students, learners, instructors, industry experts, visitors, and other users (“you” or “your”) who access or use our website, online courses, learning services, digital content, communication channels, and related services (collectively, the “Services”).

This Privacy Policy explains how Design Vidya collects, uses, stores, processes, shares, and protects your personal information when you visit or use our website, platform, applications, courses, or other Services. By accessing or using Design Vidya, you acknowledge that you have read and understood this Privacy Policy. Where consent is required under applicable law, we will obtain your consent before processing your personal information for the relevant purpose. If you do not agree with this Privacy Policy, please do not access or use our Services.

1. About Design Vidya

Design Vidya operates an online education and learning platform offering courses, workshops, masterclasses, mentorship, and related digital learning services. This Privacy Policy applies to all visitors, students, learners, instructors, mentors, consultants, industry experts, and other users of the Services.

2. Information we collect

We may collect different categories of information depending on how you interact with Design Vidya.

2.1 Information you provide directly

When you register, purchase a course, contact us, participate in a workshop, apply as an expert, or use our Services, we may collect:

  • Full name, email address and mobile number
  • Address, city, state and country
  • Profile photograph and account information
  • Educational qualifications and institution information
  • Professional information and work experience
  • Areas of interest and specialization
  • Course preferences and learning preferences
  • Portfolio or professional profile links
  • Information submitted through forms
  • Reviews, feedback and testimonials

3. Information relating to students and learners

If you use Design Vidya as a student or learner, we may collect information relating to your use of our educational Services, including course enrolments, course progress, lessons and videos accessed, assignments submitted, assessment and quiz results, certificates earned, learning activity, downloads, search queries, interactions with instructors or experts, questions, and feedback. We use this information primarily to provide, maintain and improve your learning experience.

4. Information relating to instructors and industry experts

If you register or apply as an instructor, mentor, consultant or industry expert, we may collect your professional photograph, professional title, educational qualifications, professional experience, areas of expertise, portfolio, professional profile links, employment history, certifications, biography, course or workshop information, payment and banking information where applicable, tax-related information where legally required, and communication or scheduling information. Some professional information may be displayed publicly on the Design Vidya website to help students discover and connect with relevant experts.

5. Information collected automatically

When you access our Website or Services, certain information may automatically be collected, including IP address, browser type, device type, operating system, device identifiers, approximate location derived from IP address, date and time of access, pages visited, referring website, interaction data, session information, error and diagnostic information, cookies and similar technologies. This information helps us maintain security, understand platform usage, diagnose technical problems and improve our Services.

6. Payment information

When you purchase a course, workshop, subscription or other paid Service, payments may be processed through third-party payment gateway providers. Depending on the payment method, these providers may collect name, billing information, transaction information, payment method, transaction reference number and payment status. Design Vidya does not intend to store complete debit-card or credit-card numbers or CVV information on its own servers unless specifically required and lawfully permitted. Payment information may be processed by authorized payment service providers in accordance with their own privacy policies and security practices.

7. Information from communications

When you contact Design Vidya through email, telephone, WhatsApp, website forms, chat, social media or other communication channels, we may collect and retain information relating to that communication, including contact details, messages, support requests, feedback, complaint information, call or communication records where legally permitted, and information voluntarily provided by you.

8. Google Forms and third-party forms

Design Vidya may use third-party tools such as online forms, including Google Forms, for student registration, expert connection requests, masterclass registration, event registration, feedback, surveys and applications. Information submitted through such services may be processed according to the privacy policies of those providers as well as this Privacy Policy. We recommend reviewing the applicable third-party privacy policy before submitting information through an external service.

9. How we use your information

We may use your Personal Information to create and manage accounts, provide access to purchased courses, deliver educational content, track learning progress, conduct assessments, issue certificates, provide mentorship or expert interaction, organize live classes and events, improve the Website and course content, understand user preferences, develop new Services, communicate account and course updates, provide customer support, send permitted promotional communications, detect fraud, prevent unauthorized access, enforce our Terms and Conditions, and comply with applicable legal or regulatory requirements.

10. Legal basis for processing

Depending on the circumstances and applicable law, Design Vidya may process Personal Information based on your consent, performance of a contract or provision of Services, compliance with legal obligations, legitimate business interests where permitted by applicable law, protection of rights, safety or property, or another lawful ground available under applicable law. Where processing is based on consent, you may withdraw your consent subject to applicable legal and contractual limitations.

11. Sharing of personal information

Design Vidya does not sell your Personal Information as a commodity. We may share information with trusted third parties where reasonably necessary to provide our Services. These may include website hosting and cloud providers, payment processors, email and communication providers, analytics providers, customer support providers, video or learning technology providers, cybersecurity providers and other authorized service providers. We may also share limited information with instructors, mentors or industry experts where necessary to provide an educational service or facilitate a connection requested by you. Information may be disclosed to government, law enforcement or regulatory authorities where required or permitted by law. In a merger, acquisition, restructuring, investment or sale of assets, Personal Information may be transferred as part of the transaction, subject to applicable law.

12. Publicly available information

Certain information may be displayed publicly when you choose to create a public profile or participate in public areas of our platform. Expert profiles may display name, photograph, professional title, biography, areas of expertise, qualifications, professional experience and portfolio or professional links. You should avoid publishing sensitive or confidential information in public areas of the platform.

13. Reviews, testimonials and user content

If you voluntarily provide a review, testimonial, feedback, project, portfolio, comment or other content to Design Vidya, we may use that content to operate, improve or promote our Services, subject to applicable law and any permissions required. Where we intend to use identifiable testimonials or photographs for promotional purposes, we may obtain appropriate permission where required. Do not submit confidential information, another person’s personal information, or material that you do not have the right to share.

14. Cookies and similar technologies

Design Vidya may use cookies and similar technologies for login and authentication, remembering preferences, website functionality, analytics, performance monitoring, security, personalization and marketing where permitted. You may control cookies through your browser settings. Disabling certain cookies may affect functionality.

15. Data retention

We retain Personal Information only for as long as reasonably necessary for providing Services, maintaining account records, meeting legal and regulatory obligations, resolving disputes, enforcing agreements, preventing fraud and maintaining financial or transaction records. When information is no longer required, we may delete, anonymize or securely dispose of it, subject to applicable legal requirements.

16. Data security

Design Vidya takes reasonable technical and organizational measures to protect Personal Information against unauthorized access, disclosure, loss, misuse, alteration, destruction and accidental disclosure. Security measures may include access controls, encryption where appropriate, secure authentication, monitoring, backups and other reasonable safeguards. No online system can guarantee absolute security. You are responsible for keeping your account credentials confidential and should notify us if you believe your account has been compromised.

17. Children’s privacy

Design Vidya is committed to protecting children’s privacy. Where our Services are intended for minors or where applicable law requires parental or guardian consent, we will take appropriate steps to obtain such consent and process information in accordance with applicable law. If you believe that a child has provided Personal Information without appropriate authorization, please contact us.

18. Your privacy rights

Subject to applicable law, you may have rights to request access to Personal Information held by us, correction of inaccurate information, updating of certain information, withdrawal of consent where applicable, deletion where legally applicable, information regarding processing, and the ability to raise a grievance or opt out of certain promotional communications. Some requests may be subject to legal, contractual or technical limitations.

19. Marketing communications

You may receive communications regarding new courses, workshops, masterclasses, events, discounts, offers, educational resources and platform updates. You may unsubscribe from promotional emails using the unsubscribe option or by contacting us. Even if you opt out of marketing communications, we may continue sending essential service-related communications such as payment confirmations, security alerts and account notifications.

20. Third-party websites and services

Our Website may contain links to third-party websites, applications, social media platforms, payment gateways or other services. Design Vidya is not responsible for the privacy practices, content or security of third-party websites. We recommend reviewing their privacy policies before providing Personal Information.

21. International data transfers

Some technology, hosting, communication, analytics or service providers may process information outside India. Where Personal Information is transferred outside India, we will take reasonable steps to ensure that such processing is carried out in accordance with applicable laws and appropriate safeguards.

22. Data protection and grievance contact

If you have questions, concerns, complaints or requests relating to this Privacy Policy or processing of your Personal Information, contact Design Vidya.

23. Changes to this Privacy Policy

Design Vidya may update this Privacy Policy from time to time to reflect changes in our Services, technology, business practices or applicable laws. When changes are made, we will update the “Last Updated” date at the top of this Policy. Where required by applicable law, we will provide additional notice or obtain consent before implementing material changes.

24. Governing law

This Privacy Policy shall be governed by and interpreted in accordance with the laws applicable in India. Any dispute relating to this Privacy Policy or the Services shall be subject to the applicable jurisdiction of the courts specified in the Terms and Conditions of Design Vidya, subject to applicable law.

25. Consent

By using Design Vidya’s Website or Services, you acknowledge that you have read and understood this Privacy Policy. Where applicable, by selecting “I Agree”, registering for an account, purchasing a course, submitting a form, or otherwise providing consent, you agree to the collection and processing of your Personal Information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please discontinue use of the relevant Services.

26. Contact us

Last Updated: 6 October 2026